Terms of Services

Updated: 20th August, 2026

1. Introduction


These Terms and Conditions (“Terms”) govern your access to and use of the services provided by Monexar Digital Ltd (“MONEXA”, “we”, “us”, or “our”).

By accessing or using MONEXA, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree, you must immediately discontinue use of the platform.

2. Eligibility

You must:

  • Be at least 18 years old
  • Have full legal capacity
  • Provide accurate and complete information

We reserve the right to refuse, suspend, or terminate access at our sole discretion.

3. Services

MONEXA provides financial and digital asset services, including but not limited to:

  • Cryptocurrency buy, sell, send, and receive
  • Digital wallets (fiat and digital assets)
  • Bill payments and utility services
  • eSIM and international top-ups
  • Virtual and digital card services

We may modify, suspend, or discontinue any service at any time without prior notice.

4. Account Responsibility

You are solely responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities conducted under your account

MONEXA shall not be liable for unauthorized access resulting from your failure to secure your account.

5. KYC & Compliance

You agree to provide all required identification and verification documents.

We may:

  • Restrict or suspend accounts pending verification
  • Refuse services where compliance requirements are not met

6. Prohibited Activities

You agree not to:

  • Engage in illegal, fraudulent, or deceptive activities
  • Use the platform for money laundering or terrorism financing
  • Attempt to disrupt, hack, or exploit the platform

We reserve the right to investigate and take appropriate action.

7. Transactions

7.1 Cryptocurrency Transactions

  • All cryptocurrency transactions are final and irreversible
  • Prices are subject to extreme market volatility
  • Execution may depend on blockchain networks beyond our control

7.2 Fiat Transactions

  • Processing times may vary
  • Transactions may be delayed due to third party systems

8. Fees

MONEXA may charge fees for services.

All applicable fees will be disclosed prior to confirmation. We reserve the right to modify fees at any time.

9. Third-Party Services

MONEXA relies on independent third party providers.

To the fullest extent permitted by law, MONEXA shall not be responsible for:

  • Downtime, errors, or failures of third party systems
  • Losses resulting from third party services

10. Risk Disclosure

By using MONEXA, you acknowledge that:

  • Digital assets are highly volatile
  • You may lose part or all of your funds
  • Transactions are irreversible
  • You assume full responsibility for all financial decisions

11. Disclaimer of Warranties

MONEXA provides its services on an as is and as available basis.

To the maximum extent permitted by law, we disclaim all warranties, whether express or implied, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non infringement

12. Limitation of Liability

To the fullest extent permitted by applicable law, MONEXA shall not be liable for any:

  • Indirect, incidental, consequential, or punitive damages
  • Loss of profits, revenue, or data
  • Losses resulting from market fluctuations
  • Losses caused by user error

Our total liability shall not exceed the amount paid by you, if any, for using the service.

13. Indemnification

You agree to indemnify and hold harmless MONEXA, its directors, employees, and partners from any claims, liabilities, damages, or expenses arising from:

  • Your use of the platform
  • Your violation of these Terms
  • Your breach of applicable laws

14. Suspension & Termination

We may suspend or terminate your account:

  • Without prior notice
  • For compliance reasons
  • For suspected fraudulent activity

15. Force Majeure

MONEXA shall not be liable for failure or delay in performance due to events beyond our control, including:

  • Network failures
  • Government actions
  • Natural disasters
  • System outages

16. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws in Nigeria and relevant international regulations.

17. Dispute Resolution

Any dispute arising from these Terms shall be resolved through:

  • Good faith negotiations first
  • If unresolved, through arbitration or competent courts as applicable

18. Changes to Terms

We reserve the right to modify these Terms at any time.

Continued use of MONEXA constitutes acceptance of updated Terms.

faq

Frequently asked questions

Couldn’t find something? CONTACT US

Monexa is a global financial platform that lets you send and receive money, create virtual dollar cards, buy and sell crypto, convert currencies, pay bills, trade gift cards, and stay connected with eSIM services—all from one secure app.

Yes. Monexa allows you to buy and sell supported cryptocurrencies securely. You can manage your crypto assets, monitor your transactions, and easily convert between crypto and fiat currencies from one platform.

Monexa supports multiple wallets, allowing you to hold and manage different currencies and digital assets in one place. You can easily switch between your available wallets when sending, receiving, or converting funds.

You can use your Monexa virtual dollar card for online payments wherever Visa or Mastercard virtual cards are accepted, including subscriptions, digital services, shopping, and advertising platforms. Availability may vary depending on the merchant and card provider.

Monexa eSIM lets you stay connected while traveling without needing a physical SIM card. Simply purchase an available eSIM plan, install it on a compatible device, and activate it to access mobile data in supported countries and regions.

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